Returns
If you need to return an item, we’ve made the process straightforward and seamless. Simply register your return through our online return portal, follow the guided steps, and download your prepaid return label. Once the label is attached, hand in your parcel at any nearby drop-off point.
Please ensure your item is returned in its original condition, with all tags attached and no signs of wear. Pack the item securely so it arrives safely and can be processed without delay.
After your parcel has been received and checked by our team, your refund will be issued back to the original payment method. You’ll receive a confirmation email as soon as your return has been completed. Processing times may vary slightly depending on volume, but we aim to handle all returns as quickly as possible.
We’re always here to help, whether you have questions about sizing, fit, materials or need guidance before making a return. Don’t hesitate to reach out.
Return Conditions
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Items must be in original condition
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Tags must remain attached
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Items must be unwashed and unworn
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Please pack your return securely
Processing Time
Returns are typically processed shortly after the parcel arrives at our facility. Refunds are issued to the same payment method used at checkout. Your bank may take a few business days to complete the transfer.
Exchanges
If you would prefer a different size or style, simply return your item and place a new order. This ensures the item you want is reserved immediately.
Need Help?
If you're unsure about anything eligibility, condition requirements, or the return steps — feel free to contact us. We're happy to help guide you through it.